About Us
ReloadHost is a fast-growing web hosting and domain registration company.
Our mission is to provide high-speed premium web hosting at an affordable rate to individuals and small businesses. With 99.9% server uptime, there is no need to worry about your website going offline. We host your content in the cloud so you can sleep safe and be rest assured your website will be online 24/7.
Below, you can read our FAQ to get to know more about our services and why you should trust us to host your website.
FAQ
We are simply a web hosting and domain registration company.
We have offices in the USA and Ghana. Yes, we are registered in the State of OHIO with registration no. 202105703028
We are offering Cloud-based web hosting at the moment.
Cloud web hosting is hosting that uses the resources of several clustered servers. Basically, this means that your website uses the virtual resources of several servers to accommodate all the aspects of hosting your site. The load is balanced, security is taken care of and hardware resources are available virtually so they can be used when needed. The cluster of servers is the cloud.
Our physical data centers are located in Europe and North America
No, we are not ICANN accredited domain registrars at the moment but we resell domains using top ICANN accredited domain registrars at no extra cost.
We accept varieties of payment methods such as Visa, Mastercard, PayPal, bitcoin, MTN mobile money, and Vodafone cash.
Yes, we offer 30 days money-back guarantee on hosting services only. You cannot cancel a domain already registered and request for refund. Domain names are set to renew after a minimum of one year, if you are not interested in your domain name, you can simply leave it to lapse at their expiry date
We simply don’t offer free trials but we do offer 30 days money-back guarantee on our hosting services only, with no question asked.
It is possible to transfer your domain to another registrar if you don’t want to have an account with us or get name servers info from your new host and update it through the DNS interface on your reloadhost account.
We used Cpanel based system
Your domain and hosting will be set up automatically once payment is received. If you make payment through bitcoin, your services will be set up once bitcoin gets one confirmation on the blockchain network.
We can build one for you at an affordable rate. We are web designers so feel free to visit our sister website at www.reloadsite.com to get a quote.
We offer premium 24/7 support through email, live chat on our website and Whatsapp.